Most of you know about PETCO and their saltwater fish problems. It is no secret. For years, PETCO has had a real problem keeping saltwater fish and livestock alive. I’m not sure why they have this problem. It’s not exactly rocket science to keep basic water parameters in check, feed the fish and do water changes.
Petco作为公司无法做到的可悲事实。他们不知道如何。他们不能将当地人才留长足够长的时间来适当地训练他们，从而导致盐水鱼在商店中死亡。他们通常在情况下到达当地的Petco分支机构，但是在商店时，他们死了缓慢而痛苦的死亡。
Picture evidence is great and here is some of it:
Images: Dustin Crosby
Images: Dustin Crosby
这些照片是由达斯汀·克罗斯比（Dustin Crosby）拍摄的。他担心，毕竟谁不会遇到Petco的盐水鱼问题。因此，他亲自向Petco发送电子邮件，让他们知道这一点。Petco在回应中说了什么？
Dear xxxxxxxx,
Thank you for contacting PETCO regarding your concern with our store at 936 W SHAWNEE ST.
我想借此机会解释伴侣动物对我们的意义以及我们如何照顾它们。我们致力于确保所有动物不仅可以生存的基础知识。我们的动物护理标准可确保每小时检查所有动物。在此检查期间，我们观察到动物的健康和行为，补充食物和水，并根据需要整理。这是所有动物每天收到的定期全面服务喂养和清洁时间表的补充。Petco Associates对待我们的动物，就像他们是自己的宠物一样，经常花费大量时间与动物玩耍，交谈和社交，以便为新主人做好宠物。
我们还大量投资of time hiring associates who not only love animals but also share our passion for their well-being and quality of life. We have developed industry-leading practices; training programs and animal-specific care information to educate our associates and customers on excellent care standards. They provide the direction needed so that our associates (and new pet owners) know and understand the high standards we expect regarding appropriate animal care. It is our goal to provide as much help and knowledge to our associates as possible. In the end, this ensures our companion animals receive the highest level of care.
If you have personally witnessed a situation in a particular store that you believe may fall short of our very high standards, please contact us with specific information. We want to know the store location, date, and a detailed description of the situation as well as the action taken by PETCO management when you alerted them of your concerns. By giving us this type of detailed information, we can act immediately to investigate and take whatever action is necessary to resolve the problem.
I have shared your concern with the General Manager of this location and can assure you that they will be addressed with the concern you raised.
请知道，我们关心客户以及他们对我们的看法。通过让我们知道何时无法达到您的期望，我们就有机会解决您的担忧，并准备更好地满足您将来的期望。如果我们有任何进一步的帮助，请随时回复此电子邮件或直接致电1-888-824-PALS（7257）致电Petco客户关系。再次感谢您联系Petco。
Sincerely,
Carrah R.
客户关系协调员在佩特科（Petco），动物总是会先出现……我们的人民实现了！
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然后我写道：
Hi Carrah, did you look at the link I provided you? Do you see the condition of the pinktail trigger or yellow tang, or dead blue hippo tang?
“Our animal care standards ensure that all animals are checked on every hour”
如果那是真的，那个粉红色的尾部扳机不会是白色的，那死鱼也不会像这样。您知道粉红色的尾部扳机应该是什么样的吗？附件是一张健康的照片……。
Thanks, xxxxxxxxxx
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The response:
Dear xxxxxxxxx,
感谢您联系Petco。
Yes, and I can tell that the fishes were dead. I apologize if we failed you about it. Again, I have forwarded this concern to the General Manager of the store for them to make action about it as soon as possible.
再次感谢您联系Petco。
Sincerely,
Carrah R.
客户关系协调员在佩特科（Petco），动物总是会先出现……我们的人民实现了！
不用说，他们的盐水鱼不会去任何地方。Petco以他们的电子邮件管理系统预先加载的默认标准响应做出了回应。他们不在乎。
我们能做的最好的方法是停止从商店购买盐水鱼，不要购买鱼来“保存”它们。让他们死。希望Petco能收到信息，并停止放养盐水鱼。
